COVID-19 has resulted in disruptions to schooling for the vast majority of Australian school children. Universities and other post-secondary education providers have also seen widespread shifts to remote learning, and considerable impacts on school funding. While there have undoubtedly been negative impacts of the COVID-19 pandemic on education institutions, students and their families, the crisis has at the same time created an opportunity to reflect on the role of education in a society like Australia’s. In this paper we provide a summary of survey data on the experiences of students and their families during the pandemic, as well as attitudes of the entire Australian population to the role of schools and universities. We found 47.8 per cent, or almost one-in-two Australians were very satisfied with their child’s educational institution, while 40.2 per cent were somewhat satisfied. Only a small percentage of the population were not satisfied with their child’s education, with a slightly higher per cent of adult learners not being satisfied with their own education. Despite this high level of satisfaction, the paper also shows that a large number parents or adult learners were concerned about their own learning or their children’s learning.